Delete your Pefu account and data
You can request deletion here, even if you have already uninstalled the app.
Delete in the app
Open the parent area → Family connection → Delete family account → Review account deletion. Read the consequences and type DELETE to confirm. The account owner must open the parent area; never share your parent code or recovery key with support. For a family owner, this also removes the shared cloud family and disconnects other devices. Local routines remain on the device.
Send a deletion request without the app
Email canersahan@gmail.com from the email address used for your Pefu parent account, with the subject Pefu account and data deletion request. Tell us whether you want to delete the full account or specific associated data.
Write a deletion requestThis opens your email app. You must send the message to submit the request. If no email app opens, copy the address and subject into your usual email service.
What happens next
- We verify that you own the account before making an irreversible change. We may ask you to confirm through your account email. We never need your password, app PIN or recovery key.
- We remove your Pefu parent account, associated authentication information, family membership, push tokens and associated cloud data from active systems. If you own a family, its shared space and associated records are removed and other members are disconnected. For a member of another family, that family’s independently held records may remain; we remove or de-identify the departing account’s association.
- We coordinate requests for associated purchase identifiers with relevant processors. Limited records may remain where legally required or needed for security, fraud prevention or a dispute; we explain an applicable exception and retention period. Provider backups/logs follow their retention schedules.
- We respond without undue delay and within applicable legal time limits. If extra identity checks or a lawful extension are necessary, we explain the next steps.
Local records and store subscriptions
An account deletion request does not remotely erase local files, backups or copies on other devices. Use Pefu/device controls to remove local records and delete exported backups separately. Your device can keep working with local routines without a family account.
Deleting an account does not cancel a Google Play or Apple subscription. Manage it separately in Google Play → Payments & subscriptions → Subscriptions, or in your Apple Account → Subscriptions. You can request deletion whether or not you have canceled a subscription.